VENDOR T&C's

B2C VENDOR TERMS AND CONDITIONS
These terms and Conditions apply between the VENDOR (“you”, “your”) and BEYOND BAMBOO GLOBAL LTD (BBG) in connection with the provision of the services between us.  It is important that you read and understand these terms and Conditions before agreeing to them.  We are entitled to amend the Conditions from time to time and we will make updated versions available on the Beyond Bamboo Marketplace. The Vendor acknowledges that it is your responsibility to be aware of any changes made.

 

1. VENDOR CONTRACT WITH US
It shall be entirely at the discretion of BBG whether or not to accept a Vendor, acceptance will be communicated with you via our ´join us´ acknowledgement link or via direct email between the parties at which time these Conditions shall become immediately applicable.  These Conditions will apply throughout a Vendor’s term on the website or until either party wishes to terminate the contract.  Should a party wish to terminate the service/contract, notification will need to be made in writing at least 30 days prior to the contract coming to an end, this may be shorter at the discretion of BBG and in extraneous circumstances.  a)You must confirm you are established as a company, partnership, sole trader or unincorporated association or enterprise and that you have a registered trading address, a telephone contact and email address
b) You must ensure that you update any software that is necessary to enable upload of your products and that you are able to operate with the marketplace functionality at all times, ensure your virus protection is up to date and any information or data submitted to the website is free from viruses.   
c) It is your responsibility to ensure that your passwords to the Vendor dashboard remain secure and confidential, and that you inform us immediately if you feel that it has come under compromise.
d)You shall not unlawfully modify, copy, build any features, functions or graphics, or attempt to use our platform with the intention of creating a competitive product or service.
e) You must not allow access to the vendor dashboard by any unauthorised third parties who do not require access for the completion of normal business activities.
f) You agree to not knowingly cause adverse affect the reputation of BBG or the BBG brand. 
 
2. YOUR SHOP & PRODUCTS

You agree to maintain your shop and all products listed within to adhere to the following Conditions: a) Ensure you upload your products immediately upon onboarding in order to live automate your store, until this process is complete your store will remain hidden.
b) It is your responsibility to ensure that your shop with BBG maintains a high standard of images and descriptions on upload. Failure to maintain and curate a suitable shop page could result in your store/individual items being deactivated from the marketplace until the issue is resolved.
c) Dispatch dates must be upheld and kept as accurate as possible on your marketplace shop.
d) External links to vendors own websites or external links to email addresses or any other contact method other then BBG must not be listed on any of the descriptions or within your store front, this could result in your store/products being deactivated from the marketplace until the issue is resolved.
e) You must ensure that your information and imagery is true to the final product and that in no way has it been misleading or inaccurate, that it is not offensive, indecent, abusive, defamatory or in poor taste.  That it is not in breech of copyright or any other infringement.
f) All stock availability must be kept up to date using the stock quantity/out of stock options, and any discontinued items must be removed from BBG Marketplace completely.  Should a customer place an order for an item that is no longer in stock/available and the customer consequently requires a refund, causing BBG to incur costs, then you the Vendor may be still be charged the commission fee on that order.
g) It is your responsibility to ensure that your product listings contains all required information for the customer to make a purchasing decision, and that all such information is accurate and that no unnecessary text or spacing is used to circumnavigate required/essential field lengths.
h) It is your responsibility to ensure that you are the legal beneficial owner of all information added to product listings including but not limited to images, logos, and descriptions. It is your responsibility to ensure that any of this information will not infringe intellectual property owned by a third party and that there will be no claims against BBG as a result of usage of this information.
i) By listing your items on BBG you agree that any items listed are not replica or design copies of any other brand/designer and will not infringe on any third party intellectual property. 
j) Uploading your product and content to BBG marketplace permits us to use the content and/or images for any of our promotional materials/editorial content and promotional activities in relation to the business and the products.  As such; i)You grant BBG a non exclusive irrevocable and royalty-free, worldwide licence to use, disclose and distribute any product information, including images and descriptions strictly for marketing and promotional purposes, thereby waiving your rights to be acknowledged as the author and not to object to the use, in whatever form, of your product information by BBG This includes the visibility or none visibility of particular products in line with current and scheduled road mapped promotions.
ii)You shall indemnify and hold BBG harmless against any and all damages, liabilities, costs, expenses and/or losses arising out of or relating to any breach in respect of any claim or action that the normal operation, possession or use of content as specified.